Contact

For assistance with order tracking, returns and refunds, or payment issues, please contact our support team via email at cherrrrrylib@outlook.com.

All inquiries are typically answered within 1 business day.

Support hours:

Mon-Fri, 8am-8pm; Sat-Sun, 9am-3:00pm; Public Holidays, 9am-3:00pm GMT+8.

Response times may be longer during weekends and public holidays.