Q: How do you ship orders, and how long does delivery take?
A: We work with USPS, FedEx, DHL, and UPS to get your order to you. Delivery usually takes 7–25 business days, depending on where you're located.
Q: Do you offer gift wrapping or gift cards?
A: We do! Gift wrapping is available for selected items. Just reach out to our customer service team and we'll fill you in on the details.
Q: Do your products come with a guarantee?
A: Absolutely. If your Tank Tops For Women, Off Shoulder Hanging Neck Tops For Women, T-Shirts For Men, Shirts For Men, or Polo Shirts For Men arrive defective or not as expected, just let us know within 7 days of delivery. We'll review the issue and work out a proper solution under our Return & Exchange Policy.
Q: How can I track my order?
A: Once your order ships, we'll email you the tracking details from our delivery partner. We'll also keep you posted with updates along the way. If you ordered multiple items, they might come from different warehouses in separate packages—don't worry, you'll get a tracking email for each one as it goes out.
Q: Only part of my order has been dispatched. Will I get the rest?
A: Yes, you will. Sometimes your items are stored in different warehouses, so we ship them separately to get them to you as fast as possible. We'll email you to confirm if anything is coming later or needs to be collected. The rest should arrive shortly. For more details, check our Terms & Conditions.
Q: Do you deliver internationally?
A: Yes—we ship to most countries across Europe, the USA, and Asia. Not sure if we deliver to your area? Just contact our customer service team and we'll be happy to check.
Q: Can I get a discount for bulk or wholesale orders?
A: Yes, pricing depends on the quantity you're ordering. For a custom quote, just email us with your request and we'll get back to you.
Q: How do you choose the right size for different product types?
A: Great question! Fit can vary by category, so here's a quick guide:
Tank Tops For Women – Generally true to size. Check our size guide for exact measurements.
Off Shoulder Hanging Neck Tops For Women – True to size; we recommend sticking with your usual fit.
T-Shirts For Men – Standard sizing—refer to our size guide for the best fit.
Shirts For Men – Follows standard sizing; check the size guide for precise measurements.
Polo Shirts For Men – True to size, but if you prefer a more relaxed look, you might consider sizing up.
For any style, our size guide has all the details you need.
Q: Can I return or exchange an item I bought online?
A: Yes—we've got you covered with our 7-Day Happiness Guarantee. You can request a return or exchange within 7 days of receiving your order, as long as the items meet our Return & Exchange Policy conditions:
Unopened and unused
Undamaged and in resalable condition
Original packaging and tags still attached
To get started, email us at service@avelnique.com with your order number. If the item is defective, please include a photo so we can sort it out faster.